ave67's Privacy Policy

To provide safe and proper services on the ave67 platform, we need to collect certain personal and non-personal information. The various types of information are described below:

1.1 Personal Identification Information

• Full name (in Bengali or English)
• Date of birth (for age verification — our platform is for users aged 21 and above only)
• National ID (NID) number or passport details (for identity verification)
• Email address
• Mobile number
• Banking and Mobile Financial Service (bKash, Nagad, Rocket) account information

1.2 Technical Information

• IP address and device type
• Browser type and version
• Operating system information
• Cookies and session data
• Time and duration of website access
• List of pages visited

1.3 Transaction Information

• Deposit and withdrawal amounts and dates
• Gaming activity history
• Bonus and promotion usage records
• Payment method information

ave67 uses the information collected only for the following legitimate purposes. We never sell or transfer your information to third parties without your permission.

• To complete account registration and identity verification processes
• To securely process financial transactions (deposits and withdrawals)
• To provide 24/7 customer service and support in Bengali
• To ensure platform security and prevent fraud
• To fulfil legal and regulatory obligations
• To improve user experience and develop platform services
• To ensure responsible gaming and monitor problematic behaviour
• To provide applicable bonus and promotional offers
• To manage VIP programme benefits and cashback

ave67 has adopted modern technical measures to ensure the highest level of protection for your personal information. Our security infrastructure operates on the following levels:

3.1 Technical Security

• SSL (Secure Socket Layer) encryption — all data transmission is encrypted
• Two-Factor Authentication facility
• Regular security audits and reviews
• Firewall and intrusion detection system
• Encrypted database storage

3.2 Data Retention Period

We retain your information for as long as necessary to meet legal requirements. Generally, even after an account is closed, information is retained for a specified period in accordance with relevant legal obligations. Once this period has elapsed, the information is securely deleted.

3.3 Employee Access

Only authorised employees who are directly responsible for service delivery can access the necessary information. All employees are required to sign strict confidentiality agreements and receive regular training on data protection.

ave67 uses cookies to improve the user experience on the website. Cookies are small text files stored on your device that help the website remember your preferences.

4.1 Types of Cookies We Use

• Essential Cookies: Essential for login sessions and security verification — the site cannot function properly without them
• Functionality Cookies: For remembering language preferences and personal settings
• Analytical Cookies: To analyse site visit statistics (anonymous data)
• Performance Cookies: To improve page loading speed and functionality

4.2 Cookie Control

You can disable cookies by changing your browser settings. However, disabling some cookies may cause certain features of the platform to not work properly. Essential cookies remain active at all times as they are necessary for the core functioning of the site.

ave67 does not sell your personal information. However, in certain specific circumstances, information may be shared with trusted partners or authorities:

5.1 Service Providers

Certain trusted third-party service providers are engaged to operate our platform, such as payment processors (bKash, Nagad, Rocket), game content providers, and security service providers. All of these partners are required to comply with our privacy standards.

5.2 Legal Obligations

If there is a legal obligation or an instruction from a legitimate government or judicial authority, relevant information may be provided. In such cases, we always endeavour to provide only the minimum information necessary.

5.3 Fraud and Security

Information may be shared with appropriate authorities for the purposes of fraud detection, anti-money laundering (AML), and ensuring platform security.

As a user of the ave67 platform, you have the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you
• Right to Rectification: The right to request correction of inaccurate or incomplete information
• Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations)
• Right to Object to Processing: The right to object to the use of your information for specific purposes
• Data Portability: The right to receive a copy of your information
• Withdrawal of Consent: The right to withdraw previously given consent at any time
• Right to Opt Out of Marketing: The right to request to be excluded from promotional communications

If you wish to exercise these rights, please contact our support team. We generally respond to such requests within 30 working days.

ave67 is a platform operated for users aged 21 and above only. We do not knowingly collect any personal information from minors. If we become aware that a minor has created an account, that account will be closed immediately and all associated information will be deleted.

If you suspect that a minor is using our platform, please notify our support team immediately.

ave67's servers and infrastructure are operated in a way that ensures your information is stored with the highest level of security. In some cases, information may be processed in a different geographical location in order to provide our services.

For such data transfers, we ensure that equivalent or higher data protection standards apply at the destination location as well. Applicable legal frameworks and contractual safeguards are adopted for data transfers.

ave67 reviews this Privacy Policy from time to time and updates it as necessary. In the event of any significant changes, we will inform users in the following ways:

• A notification will be sent to the registered email
• A clear notice of the changes will be displayed on the website
• The "Last Updated" date at the top of the page will be changed
• For significant changes, consent may be sought again

If you continue to use the platform after a policy change, you will be considered to have accepted the updated policy. Therefore, it is advisable to visit this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise any rights regarding your information, please use the contact methods below:

For more information, visit our About Us, Terms and Conditions and Responsible Gaming pages. For general enquiries, you can also visit our FAQ page.